Importing customers (CSV)

1. Create a CSV file with a text editor or Excel. Make sure that your file has a comma (',') as a delimiter. Your file should also start with a simple header (for example, 'name', 'email', 'password'). You can import a customer’s name, email address, and optionally their password.

2. In your online store settings, click on Apps and then App Market.

3. Search for the Import customers app and install it – it's free.

4. Upload your CSV file through the app and your customers will be automatically created.

Editing customers

1. Go to My Sales settings and click on Customers.

2. Click on the pencil icon to edit a customer.

3. You can edit the name and email address of a customer, assign them to a customer group, make them tax-exempt, and see whether the customer has opted into receiving marketing communications from you. Don't forget to click on Save to confirm your changes.

Tip: Use the Filter bar to search for a customer by their name or email. You can also use the bar to filter your customers based on a customer group, tax-exemption, marketing opt-in, or the number of orders placed.

Exporting customers

1. Go to My Sales settings and click on Customers.

2. Use the Filter bar and select a particular customer group (those who opted into receiving promotional emails, for example) or hand-pick your customers.

3. Click on Export All Found below the list. Your list will be downloaded as a CSV file to your computer.

Deleting customers

1. Go to My Sales settings and click on Customers.

2. Click on the trash bin icon to delete a customer. You're asked to confirm that you want to delete the customer before the deletion will be performed.

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