Cookies are data pieces (files) that store particular information about a website visitor. For example, cookies record the information about the person's device, browser, and the visitor's overall behavior online.

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The data your Zyro website collects

If you're on a Website or Business plan, your website do not use any cookies by default. Thus, it all depends on the integrations you decide to use on your site, e.g., Google Analytics, Facebook Pixel, and so on.

If you're on Online Store or Advanced Store plan, personal data from your e-shop is collected, stored, processed, and shared based on GDPR guidelines and the whole complies with GDPR requirements.

Although the store platform collects cookies, it does not store personal information within them. We use session-based and persistent-based cookies:

  • Session cookies exist only during one session. That means that they are deleted from your computer as soon as you close your browser or turn off a computer.

  • Persistent cookies remain on your computer after you close your browser or turn off your computer.

If a customer logs out from their account in your store, we clear the local storage, including any information.


You, as a merchant, can set up all the necessary notifications, a cookie banner settings in your Store Manager → Settings → Legal. Here can check what data is stored for each customer and remove it anytime in the Tools for managing customers’ personal data section.

The report about the customer's data will be sent by email in a few hours since it was requested. The customer's data will be deleted permanently in 7 days since the request was sent.


Inform your website visitors about cookies

You can let people know about your cookie use in several ways:

  • Use a cookie banner: to enable it on your Zyro website, follow these instructions.

  • Create your own Privacy Policy page:

    • In the Pages and navigation settings, click on the Add page button.

    • Add a blank page.

    • Add a text element to the page and paste the content of your Privacy Policy, e.g., the copy created by the Zyro's Privacy Policy generator. You can also customize the page and add more elements if needed.

There are various ways to display legal pages on your website. For example, you can:

  • Have the link to the Privacy policy page in your website's header,

  • Hide the Privacy policy page (so that it wouldn't be visible in your website's header), and link to it from your website's footer,

  • Link the Privacy policy page to any button, text, or image element – learn how 💡


Useful links

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