Note: The below instructions are relevant for e-stores created with Business plans. If you have an Online Store or Advanced Store plan, refer here 💡

You can find all your orders on the Orders page in your store manager. There, you can see the order date, the customer’s email, the total amount paid, the payment status, and the order status.

Table of contents

Order status

You can filter your orders by order status to view the following:

  • All

  • Requires action – every new order has this status by default

  • Completed

  • Pending

  • Canceled

  • Archived

Manage orders

To view more details about the order, click on it. This allows you to:

  • Change the order status.

  • View order details, shipping details, and client's contact information.

  • Print and view the order receipt. You can download and print the order receipt to send it to the client. Simply click on the Print receipt link.

Email notifications on new orders

You'll be automatically informed about new orders to the email address that's specified in your store's general settings.

Similarly, your clients will be automatically notified about the successfully submitted orders at your store via email 📩


Additional resources

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