If you notice that your Titan email is not working, open your email control panel and check if your domain is verified:

1. In your Zyro account, go to the Emails page and click Manage account.

2. Open the Domain Verification tab, and check if you are asked to verify your domain. To verify your domain and activate email services, simply add the required MX, SPF, and DKIM records to your domain's DNS zone.

Add MX records

MX (Email Exchange) records specify servers that are responsible for sending and receiving emails.

1. In your Zyro account, go to the Domains page and click Manage domain.

2. Open the DNS records section.

3. Add or replace the following MX records for your domain:

Priority

Host

Points to

TTL

10

@

mx1.titan.email

1 hour/ 3600 seconds

20

@

mx2.titan.email

1 hour/ 3600 seconds

Note: If there already are any MX-type records, delete them, and add the ones given above.

Add an SPF record:

An SPF (Sender Policy Framework) record is a security mechanism – it helps prevent your emails from landing in recipients' spam folders.

1. In your Zyro account, go to the Domains page and click Manage domain.

2. Open the DNS records section.

3. Add the following TXT record to your domain:

DNS record type

Host

Value

TTL

TXT

@

v=spf1 include:spf.titan.email ~all

1 hour/ 3600 seconds

Add a DKIM record:

A DKIM (DomainKeys Identified Mail) is another important security measure – it attaches a unique invisible signature that guarantees that the email is valid and hasn't been forged.

1. In your Zyro account, go to the Emails page and click Manage account.

2. Access the Custom DKIM section and copy the record (the long string of random symbols).

3. In your Zyro account, go to the Domains page and click Manage domain.

4. Open the DNS records section.

5. Add the following TXT record to your domain:

DNS record type

Host

Value

TTL

TXT

titan._domainkey

Copy and paste the DKIM value from your email control panel

1 hour/ 3600 seconds

And that's it 🎉

Note: The DNS changes will take some time to update on all servers worldwide, thus give it a few hours and get ready to send and receive emails with ease!

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