If you notice that your Titan email is not working, open your email control panel and check if your domain is verified:
1. In your Zyro account, go to the Emails page and click Manage account:
2. Open the Domain Verification tab, and check if you are asked to verify your domain. To verify your domain and activate email services, simply add the required MX, SPF, and DKIM records to your domain's DNS zone:
Adding MX records
MX (Email Exchange) records specify servers that are responsible for sending and receiving emails.
1. In your Zyro account, go to the Domains page and click Manage domain next to your domain.
2. Open the DNS records section.
3. If there already are any MX records – delete them, and add the following MX records:
| Name | Mail server | TTL | Priority |
MX 1 | @ | mx1.titan.email | Auto | 10 |
MX 2 | @ | mx2.titan.email | Auto | 20 |
Adding the SPF record
An SPF (Sender Policy Framework) record is a security mechanism – it helps prevent your emails from landing in recipients' spam folders.
1. In your Zyro account, go to the Domains page and click Manage domain next to your domain.
2. Open the DNS records section.
3. Add the following TXT record to your domain:
Type | Name | Content | TTL |
TXT | @ | v=spf1 include:spf.titan.email ~all | Auto |
Adding a DKIM record
A DKIM (DomainKeys Identified Mail) is another important security measure – it attaches a unique invisible signature that guarantees that the email is valid and hasn't been forged.
1. In your Zyro account, go to the Emails page and click Manage account:
2. Open the Custom DKIM tab and copy the value (the long string of random symbols):
3. In your Zyro account, go to the Domains page and click Manage domain next to your domain.
4. Open the DNS records section.
5. Add the following TXT record to your domain:
DNS record type | Name | Content | TTL |
TXT | titan._domainkey | The DKIM value you've copied from your email control panel | Auto |
And that's it 🎉
NOTE: The DNS changes will take some time to update on all servers worldwide, thus give it several hours