If you notice that your Zyro email is not working, open your email control panel and check if your domain is verified; you can see it in the Domain Verification section:

To verify your domain and activate email services, simply add the required MX, SPF and DKIM records to your domain's DNS zone.


Add MX records

MX (Email Exchange) records specify servers that are responsible for sending and receiving emails.

1. In your Zyro account, find your domain and click on the Manage domain button.

2. Open the DNS records section.

3. Add or replace the following MX records for your domain:

Priority

Host

Points to

TTL

10

@

mx1.titan.email

1 hour/ 3600 seconds

20

@

mx2.titan.email

1 hour/ 3600 seconds

Note: If there already are any MX-type records, delete them, and add the ones given above.


Add an SPF record:

An SPF (Sender Policy Framework) record is a security mechanism – it helps prevent your emails from landing in recipients' spam folders.

1. In your Zyro account, find your domain and click on the Manage domain button.

2. Open the DNS records section.

3. Add the following TXT record to your domain:

DNS record type

Host

Value

TTL

TXT

@

v=spf1 include:spf.titan.email ~all

1 hour/ 3600 seconds


Add a DKIM record:

A DKIM (DomainKeys Identified Mail) is another important security measure – it attaches a unique invisible signature that guarantees that the email is valid and hasn't been forged.

1. In your Zyro account, find your email plan and click on Manage account.

2. Access the Custom DKIM section:

3. In another tab, open your Zyro account, and find your domain.

4. Click on the Manage domain button.

5. Open the DNS records section.

6. Add the following TXT record to your domain:

DNS record type

Host

Value

TTL

TXT

titan._domainkey

Copy and paste the DKIM value from your email control panel

1 hour/ 3600 seconds

And that's it 🎉 Give the information some time to update in all servers worldwide, and you're all set to send and receive emails!

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